Privacy Policy

Effective date: June 2025

1. Who We Are

GoodMark Global is Nigeria’s leading professional imaging store, operating online at goodmarkglobal.com. We sell cameras, drones, lighting equipment, audio gear, and related accessories. Our physical store is located at Zeelux Mall, Ogudu, Lagos.

2. What Information We Collect

When you place an order or create an account, we collect:

• Your name, email address, phone number, and billing/shipping address
• Payment information (processed securely by Paystack — we do not store card details)
• Order history and product preferences
• IP address and browser information for security and fraud prevention

When you browse our website, we automatically collect:

• Pages visited, time spent, and referral source
• Device type, browser, and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your enquiries and provide customer support
• Send promotional emails and product updates (you may unsubscribe at any time)
• Improve our website and product offerings
• Detect and prevent fraud

4. Sharing Your Information

We do not sell your personal data. We share your information only with:

• Paystack — to process payments securely
• Delivery partners — to fulfil and track your order
• Klaviyo — to manage marketing emails (you can opt out at any time)
• Legal authorities — if required by Nigerian law

5. Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but this may affect how the site functions.

6. Data Retention

We retain your order and account data for as long as necessary to fulfil legal, accounting, and business obligations. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@goodmarkglobal.com.

8. Data Security

We use industry-standard security measures to protect your data. All payment transactions are encrypted via SSL and processed through Paystack’s secure platform.

9. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will reflect the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

GoodMark Global
Zeelux Mall, Ogudu, Lagos, Nigeria
Email: support@goodmarkglobal.com